Le Square Epicier Fin is a concept store, joining a delicatessen store, a catering area, a bakery, and a café/restaurant.
“Taste the difference”: it defines perfectly the atmosphere of Le Square Epicier Fin. Indeed, it is a combination of delicatessen store and chilling space where customers can enjoy food, visit and relax peacefully. We want to bring a new experience thanks to our professional services.
We hope to give you happiness, joy, and a piece of French Art de Vivre!
MAIN TASKS AND RESPONSIBILITIES
- Follow up and update day by day Loyalty Program.
- Remember, be aware and track sales reports of membership customers daily.
- Solving the complaints. Give the solutions and report directly to the Line Manager.
- Receive and process the orders from customers via Hotline, Zalo, Grab, Lazada,….
- Delivery Process Procedures are applied properly to deliver the orders for customers on time.
- Co-operate with other departments to process a booking. (such as special dishes, reservations, small parties, … )
- Always update new arrivals, new dishes for customers by contacting via Phone, Message, Email, …
- Always take care of customers after sales and evaluate the satisfaction in each order.
- Understand the selling and payment procedures on POS.
- Proactively report all issues related to CS Dept to Line Manager.
- Propose the ideas, opinions, and solutions for any issue.
Other tasks required by Line Manager.
Working Location: 186 Nguyen Van Huong, Thao Dien, Thu Duc City, Ho Chi Minh City
Starting time: ASAP
Remuneration: according to Le Square Epicier Fin policy
- 14 annual days off
- 100% rate Insurance
- Additional Bao Viet Insurance
- Employee discount program
- Corporate environment
REQUIRED SKILLS AND QUALITIES
- College or University Graduated.
- Proficiency in English. French is a plus.
- Management skill, reporting skill, good at Microsoft Excel/ Word.
- At least 1 year as Customer Service Advisor in FMCG Retail.
- Good problem-solving skills.
- Good communication skills.
- Open to learn and be always proactive, energetic.
HOW TO APPLY
Fill in our online application form below